Refund Policy

Refunds

  • All sales are final. (Online courses, classroom instruction, and in-car instruction are nonrefundable under all circumstances.)
  • Behind-the-Wheel enrollments include a $100 nonrefundable administrative fee.
  • Once payment is submitted—online or in person—no refunds will be issued, regardless of attendance, completion status, scheduling conflicts, or changes in eligibility.

Cancellations & Rescheduling

  • Students may request a change to their scheduled session at the school’s discretion and based on instructor availability.
  • Missed classes or sessions do not qualify for a refund or prorated credit.
  • No certificate of completion will be issued until all fees have been paid in full.

Payments

  • Payment must be made in full before instruction begins unless otherwise arranged.
  • Down payments may be accepted at registration; remaining balances must be paid to the instructor on the first day of instruction.
  • Returned checks incur a $50 fee.

Contact Before Payment

Students are strongly encouraged to call our office with any questions before registering or submitting payment, as ALL sales are final and nonrefundable.

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Disclaimer: Home and school pickup/drop-off may be available for students located in Fredericksburg, Spotsylvania, and Stafford. Eligibility depends on your exact address, distance, and instructor availability, as most instructors are based within these areas. If your location falls outside our service range or beyond our pickup radius, you will be assigned a designated pickup location. Please refer to our pickup locations here. For confirmation of eligibility, we recommend calling our office before scheduling.

The Virginia DMV is committed to promoting transportation safety through the certification of quality driver training programs. If you have comments or concerns about this driving school, call the DMV toll-free number: (877) 885-5790

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